Parallel mobile and admin app solutions allow a rail engineering firm to double business capacity with existing staff.
“AltSource understands our business. They think through our requests in detail and connect data across our entire organization. Having all of our information in one place has really streamlined operations and we’ve been able to continue growing without adding additional back office staff.”
A company providing a full spectrum of rail engineering, construction management, and project management services to railroad companies was limited by inefficient systems. Reliance on spreadsheets for scheduling field employees, dispatching teams and equipment, and maintaining compliance reporting resulted in incomplete documentation and compliance issues. An inefficient billing and customer service platform put undue load on internal staff.
AltSource built a customer portal, scheduling platform, operations dashboard, mobile field application, audit compliance tool, admin dashboard, and billing and payroll processing platform to maximize operational efficiency for a transit engineering and construction company.