A national supplier of made-to-order spice blends for restaurants, grocery stores, and food manufacturers with $12 million in annual revenue still relied on an off-the-shelf accounting program to run all business operations. Their inability to view inventory at the lot level and to access real-time inventory data contributed to processing delays. Written-off product resulted as they could not implement a first-in-first-out approach. Required audits were completed via a manual, hardcopy process that was overly labor-intensive and took employees’ time away from other tasks. Driven by a need to reduce losses and improve efficiency, the company turned for help to AltSource, a custom software development company in Portland.