V. VanDyke, Inc., formerly Nelson Trucking Company, is a specialized oversized hauling company out of Washington. They were trying to manage their entire national fleet of trucks using spreadsheets and other manual processes. The company never had real-time numbers, and could neither automate nor optimize their logistics planning. Additionally, they had no way to track activity histories.
The company wanted to get away from paper-based planning and streamline their entire fleet management system. That’s when they reached out to AltSource, a software development company in Portland.
The AltSource team of software developers and business analysts worked with V. VanDyke, Inc.'s stakeholders to outline workflows and figure out right-fit software solutions that aligned with how the company did business. To move their business off of paper and into the digital space, AltSource created a web app to assign, schedule, and manage their national fleet of drivers and vehicles.
The biggest part of the web app included the management and scheduling of both employees and resources in connection with specific jobs. Through the web app, managers could use calendars and lists to see all jobs, employees, and resource allocations in real-time, making it far easier to add updates or run reports to track activity.
Customer management was also an essential part of this web app for V. VanDyke, Inc.. Through the app, sales teams could manage quote creations and transition those quotes into active jobs. From there, they could assign work orders to specific employees. Additionally, AltSource included billing and invoicing into the web app, automating accounting processes for better revenue collection and management.