Northwest Generics is a supplier of generic prescription drugs to more than 180 pharmacies throughout the Western U.S. . Their legacy system could no longer support their business and had become a roadblock to success. A cumbersome ordering process and lack of visibility into key accounting processes made it difficult for the them to effectively serve customers and manage vendors. Warehouse errors contributed to customer frustration, inventory waste and lost revenue.

The company needed a technology infrastructure that directly enabled efficient operations across the enterprise to enable future growth. They also wanted to work with a local technology partner who understood the Pacific Northwest market. That's when they turned to AltSource, a custom software development company in Portland.