A pharmaceutical reseller reduced warehouse picker errors by 99% within 1 quarter and transformed its operations.
Northwest Generics is a supplier of generic prescription drugs to more than 180 pharmacies throughout the Western U.S. . Their legacy system could no longer support their business and had become a roadblock to success. A cumbersome ordering process and lack of visibility into key accounting processes made it difficult for the them to effectively serve customers and manage vendors. Warehouse errors contributed to customer frustration, inventory waste and lost revenue. The company needed a technology infrastructure that directly enabled efficient operation across the enterprise to enable future growth. Enter AltSource.
“We knew our business could run more efficiently but we never knew by how much. AltSource really understood our needs. The solution they built for us has transformed our operations in ways we never could have imagined.”
Tina Klundt, Warehouse Manager, Northwest Generics