A nonprofit retail store chain recognized that it was growing faster than their database management practices. Several of their servers were outdated, and their databases used over-complicated methods that hindered data governance. Unable to trust their data, reporting proved problematic, and they could not make accurate forecasts. Additionally, processes for data backup differed from each store location, as there was little process documentation. Nor was there an updated disaster recovery plan in place.
The organization knew that to scale for long-term growth, they needed a partner who could get them on track. That’s when they reached out to AltSource, a software development company in Portland.
By running an in-depth analysis of their data and infrastructure processes for in-store retail, ecommerce, and nonprofit donations, AltSource recommended and built the company’s forms and database systems into a new cloud-based application that could maintain critical existing features.
This application could also streamline over-complicated processes for simpler and more accurate reporting. Moving to a cloud-based application would make it easier to implement backup protocols, maintain disaster recovery processes, and access data across all locations.
AltSource implemented monitoring practices and tools to ensure server health and maintain system uptime. They also created extensive documentation for reporting, monitoring, and stabilizing the organization’s data.